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TeleTote



The TeleTote service is an automated voice response self-service facility that allows Telebet customers to place totalisator bets, enquire betting/horse-racing information and manage their Telebet accounts. Telebet customers need only follow the voice prompts upon connection and key in their selections via the telephone.



 
The service comprises the following:

Self Bet Service [Tel no. (65) 6691 9611]

The Self Bet Service allows Telebet customers to place their totalisator bets by following a set of automated voice instructions.

Some of its more notable features are:
 
  • Advance call flow e.g. Easy to re-enter or reselect incorrect selections
  • Easy entry for next bet within the same meeting and race
  • Fast bet confirmation
 
The following bet types are available for Self Bet Service:
 
  • Win
  • Place
  • Win-Place
  • Forecast
  • Place Forecast
  • Tierce
  • Trio
  • Quartet
  • Quadro
  • Roll Win

Express Bet Service [Tel no. (65) 6691 9688]

The Express Bet Service is an enhanced automated voice response service that allows regular users of TeleTote System to key  in their bets much faster by omitting most of the voice prompts. Customers will only be prompted for language selection, account number and PIN, followed by a bet string in the order:

[Meeting Selection] # [Race No.] # [Bet Type] # [Units] # [Horse Selection] # #

Special Keys for Express Bet


 Please refer to the examples that are attached here.

Raceday Information Service [Tel no. (65) 6515 0888]

The Raceday Information Service allows Telebet customers to enquire Raceday Information over the telephone by following a set of simple automated instructions. The following information is available:

  • Current race approximate Win/Place dividends
  • Current race approximate Forecast dividends
  • Current race approximate Place Forecast dividends
  • Current race approximate total gross pool
  • Selected race approximate Win dividends 
  • Race results*
  • Total number of races for the day
  • Scratchings and withdrawals
  • State of track
  • Current race approximate gross jackpot
  • Horse weight and horse weight change
  • Last recorded bet for the day 
* Customers can also enquire past week’s race results on non-racedays and after Telebet’s operating hours on racedays.

Account Services [Tel no. (65) 6515 1888]

The Account Services allow Telebet customers to manage their Telebet accounts. 
The services available are:

  • Account balance enquiry
  • Account deposit
  • Account withdrawal
  • Account statement request
  • PIN change





 

 

 
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